Customer Service Representative
A Parts Warehouse LLC A Parts Warehouse LLC Orion, MI Orion, MI Full-time Full-time $47,500 a year $47,500 a year 10 days ago 10 days ago 10 days ago
Benefits:
Competitive salary Dental insurance Employee discounts Health insurance Paid time off Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team.
In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company.
The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities Receive a high volume of inbound calls and emails Provide product information(including researching), process orders, pack and ship orders, problem resolution Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure and with a team Highly organized with the ability to prioritize projects and manage time effectively.
Estimated Salary: $20 to $28 per hour based on qualifications.
Benefits:
Competitive salary Dental insurance Employee discounts Health insurance Paid time off Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team.
In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company.
The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities Receive a high volume of inbound calls and emails Provide product information(including researching), process orders, pack and ship orders, problem resolution Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure and with a team Highly organized with the ability to prioritize projects and manage time effectively.
Estimated Salary: $20 to $28 per hour based on qualifications.
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